Safe and Informed Gaming

fb77 one Responsible Gaming — Your safety is our priority

Sports betting and casino gaming should be a source of enjoyment — not stress or harm. fb77 one believes every player has the right to know their limits and stay within them. On this page you will find details about our protection tools, warning signs, and how to get support.

21+ Only Self-Exclusion Available 24/7 Support

Play Safe — Make Informed Decisions — Build Healthy Habits

For ages 21 and above: All casino and betting services at fb77 one are exclusively for persons aged 21 or older. Creating or using an account by anyone under this age is strictly prohibited. If anyone in your household is between 18 and 20 years old, please ensure they do not use this platform.

Online gaming is entertainment, but it stays healthy only when approached with a plan. fb77 one always wants its players to play voluntarily, with awareness, and within their own means. Under our Terms and Conditions, every player is responsible for their own account activity.

Gambling or gaming should never be seen as an alternative source of income. It is for entertainment — just like watching a film or following sport. If you feel a growing urge to play during financial hardship or emotional stress, that is a warning sign. fb77 one's responsible gaming tools are there for exactly those moments.

Read our Privacy Policy to learn how your information and account are kept secure — it contains full details on how your data is used.

fb77 one's Commitment

We believe that creating a safe gaming environment is not the player's responsibility alone — it is ours too.

That is why we offer multiple protection tools including self-exclusion, deposit limits, and session timers — so you can stay in control of your gaming at any time.

You're in Control

Tools to Keep Yourself Safe

fb77 one helps players manage their own gaming habits. The tools below can be used directly from your account settings or activated through the support team.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set it takes effect immediately. Increasing the limit requires additional verification.

Self-Exclusion

You can close your account for a set period or permanently. No promotional messages are sent while self-exclusion is active.

Session Timer

Set up automatic logout or an alert after a specified amount of time. This makes it easy to track how long you have been playing.

Loss Limit

Play will stop automatically once losses reach a set amount. This is one of the most effective ways to stay within your budget.

Take a Break

You can take a break ranging from a few hours to several weeks. During a break your account remains active but you cannot place bets or make deposits.

Transaction History

View your full deposit, withdrawal, and betting history at any time. Seeing the numbers yourself is the first step to understanding your own habits.

Visit our FAQ page for more details about these tools — it has answers to common questions about self-exclusion and limit settings.

Stay Alert

Warning Signs of a Problem

When gaming shifts from enjoyment to a burden, the signs below may appear. If you notice them in yourself or someone close to you, seek help.

Increasing Bets After Losses

Repeatedly raising bets to try to recover lost money — known as "chasing losses" — is the most common sign of a problem.

Spending Beyond Your Means

Using money meant for bills, food, or essential family expenses on gaming is a financial warning sign that should not be ignored.

Disrupted Sleep and Daily Life

Staying up late to play, skipping work or studies, and withdrawing from social relationships are negative effects of a gaming habit.

Hiding It from Family

Concealing how much you are playing or spending from family or friends is an important warning sign.

Unable to Stop Playing

Hours pass with one "just a little longer" after another — if you cannot stop on your own, use the control tools available.

Mood Changes

Feeling restless, irritable, or anxious when not gaming is a sign of psychological dependence.

Finding Help

Where to Go for Support

Asking for help is not weakness — it takes courage. The resources below are here for you.

fb77 one Support — 24/7

Contact our support team at any time via live chat or email. You can communicate in both Bengali and English. Request self-exclusion or limit settings directly.

Family and Trusted Friends

Talk to the people close to you. Support from family is in many cases more effective than professional treatment. Do not hide anything from them.

Professional Counselling

Speak with a mental health professional or behavioural therapist. Many government and private mental health centres in Bangladesh offer consultations free of charge or at low cost.

fb77 one support email: [email protected] — you can send any responsible gaming request to this address. We respond to every message.

Informed Gaming

Tips for Staying Safe

Enjoying gaming responsibly means following some simple guidelines. These will help you hold on to the fun and avoid harm.

  • Set a budget before you start and do not go beyond it.
  • Do not try to recover lost money — try again another day.
  • Never play with borrowed money or money you owe.
  • Avoid playing when drinking or under emotional stress.
  • Take regular breaks — at least 5–10 minutes every hour.
  • Keep other hobbies too, rather than making gaming your only leisure activity.
  • Let someone close to you know you are playing — being open is a form of protection.
  • Do not allow anyone under 21 to use your account.
Account Security

Keep Your Account Secure

Keeping your account secure is an important part of responsible gaming. Visit our About Us page to learn more about fb77 one's security practices.

  • Use a strong password and do not share it with anyone.
  • Do not leave your login details accessible to family members.
  • If you log in on a public device, log out when your session ends.
  • If you notice any suspicious activity, inform the support team immediately.
  • Always keep OTP verification linked to your own number.
  • Provide accurate information for account verification — it is SSL protected.
Frequently Asked Questions

Responsible Gaming FAQs

You can activate self-exclusion directly from your account settings. Alternatively, contact our team via 24/7 live chat or support email and they will activate it for you. Once self-exclusion is active, it cannot be cancelled before the set period ends.

Yes, reducing a limit takes effect immediately. However, increasing a limit requires a waiting period — this is intentional to prevent impulsive decisions.

Self-exclusion can only be activated by the account holder. However, if you are concerned about a family member, speak with our support team — they can guide you in the right direction.

Yes. Age is confirmed as part of the account verification process. No one under 21 can create or use an account. If there is any doubt during verification, further information is requested and the account may be suspended if needed.

Yes, with the right support it is possible to overcome problem gambling. Cognitive behavioural therapy (CBT) has been shown to be particularly effective. Speaking with a professional counsellor is the first and most important step.

Your account balance is kept safe during self-exclusion. Withdrawals can be made once the exclusion period ends. Contact the support team for any questions.